Privacy Policy

This privacy policy explains how DesertDog handles personal data when you use hatdesertdoghelmet.lol. It describes what we collect, how we use it, when we share it, and the choices available to you.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel

Contact Information

Email contact
Telephone contact
+44 7314 921903
Postal address
296 Sheffield Road, Rotherham, S60 1DX
Privacy enquiries
Why we process data

How We Use Data

We use personal data to operate and secure the website, respond to enquiries, provide coaching-related services, manage administrative records, analyse site performance, maintain business communications, and meet legal or compliance obligations. We may also use data to prevent misuse, resolve disputes, and improve the reliability of our services.

Note
Processing is limited to operational needs and other purposes described in this notice.
Third-party sharing

Service Providers

We may share personal data with hosting, analytics, communications, payment, and other operational providers that support the website and our business activities. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.

Note
Service providers receive only the information needed to perform their functions.
Data category

Data We Collect

We may collect identifiers such as name and contact details, account or enquiry information, coaching preferences, payment-related records where applicable, and technical data such as device type, browser details, and site activity. We may also process communications and any other information you choose to provide in connection with our services.

The categories collected depend on how the site is used and what information is submitted.
Collection source

How We Collect Data

We collect personal data directly from you when you complete forms, send messages, or otherwise interact with the site. We also receive limited technical and usage data through cookies, analytics tools, hosting services, and similar systems that support the operation and security of the website.

Information may come from direct submissions, automated logs, and service providers involved in site operation.
Cookie type

Cookies We Use

We may use essential cookies to support basic site functions, performance cookies to understand how the site is used, and preference cookies to remember settings. Where required, cookies may also support security features and help maintain a stable user experience.

Cookie use is limited to standard site functions, performance measurement, and preference storage.
User control

Cookie Controls

You can usually block or delete cookies through your browser settings, and some devices or browsers offer additional privacy controls. If you disable certain cookies, parts of the site may not function as intended, and preference settings may need to be reset.

Browser settings and cookie controls can be used to limit non-essential cookies.
User Rights

Your Rights

Depending on your location and the circumstances, you may have rights to access, correct, delete, or object to certain processing of your personal data, and to request restriction or portability where applicable. Some requests may be limited by law or by our need to keep records for legitimate business or compliance reasons.

Available rights depend on the nature of the data and the legal basis for processing.
Requests

How to Make a Request

To make a privacy request, provide enough detail for us to identify the relevant data and confirm your identity. We will review the request and respond within a reasonable period, subject to any legal exceptions or extensions that apply.

We may need information to verify identity before acting on a request.
Data Retention

How Long We Keep Data

We retain personal data for the period needed to provide services, manage enquiries, maintain records, resolve disputes, and meet legal, accounting, or security requirements. When data is no longer needed, we delete it or anonymise it where practical.

Records are kept only for as long as needed for the relevant purpose or legal obligation.
Policy Updates

Changes to This Policy

If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The version in force is the one posted at the time of your visit, so you should review it periodically.

We may revise this notice to reflect operational, legal, or technical changes.